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The Periodic Service Review (PSR) is a Total Quality Assurance management system designed to define, monitor and improve employee and organizational performance. It is made up of four integrated components:

When all four of components are consistently applied, the PSR system provides a robust analysis tool, allowing managers to determine their organization’s areas of strength and weakness and, therefore, where additional training and resources are needed to improve the quality of products and services.

Sophia Enterprises offers ePSR as a full-feature, online manifestation of the PSR principles and practices.